Terms of Service

1. About Playloop

Playloop provides a self-serve digital entertainment product that allows customers to create and purchase a personalized browser-based birthday game.

Customers can enter a name, choose a character, preview a demo, and purchase access to the full game through a private playable link.

This product is a digital entertainment product created from a fixed game template. It is not a custom software development service, marketing service, advertising service, consulting service, or agency service.

2. Eligibility

You must be at least 18 years old, or the age of majority in your location, to make a purchase.

The product is intended to be purchased by adults, such as parents, guardians, relatives, or family friends.

3. Use of the Product

You may use the product for personal, non-commercial entertainment purposes.

You may share the private playable link with family or friends for personal use.

You may not:

• Resell the game or playable link
• Use the product for commercial purposes without permission
• Copy, modify, reverse engineer, or redistribute the game
• Use the product in a way that violates any law or third-party rights
• Attempt to disrupt, overload, or abuse the website or game

4. Customer-Provided Information

You are responsible for the information you enter into the product, including the name used for personalization.

You agree not to enter names, words, or content that are unlawful, harmful, abusive, hateful, offensive, or that violate someone else's rights.

We may refuse, suspend, or remove access to a game if we believe it violates these Terms.

5. Digital Delivery

After purchase, the product is delivered digitally through a browser-based playable link.

No physical product is shipped.

Delivery may be immediate or may take a short amount of time depending on payment confirmation and system processing.

6. Private Playable Links

A purchased game may be accessed through a private playable link.

Anyone with the link may be able to open the game. You are responsible for deciding who you share the link with.

We are not responsible for unauthorized access caused by you sharing the link publicly or with the wrong person.

7. Payments

Prices are shown before purchase.

Payments are processed by third-party payment providers. We do not store full card numbers, CVV codes, or complete payment details.

By making a purchase, you agree to provide accurate payment and billing information.

8. Refunds

Refunds are handled according to our Refund Policy.

Because this is a digital product delivered after purchase, completed purchases are generally non-refundable unless there is a valid technical or billing issue.

Please review the Refund Policy before purchasing.

9. Availability and Compatibility

We aim to keep the product accessible and playable, but we do not guarantee uninterrupted availability.

The game is designed to work in modern web browsers. Performance may vary based on your device, browser, internet connection, screen size, and settings.

We are not responsible for issues caused by unsupported devices, outdated browsers, poor internet connections, or third-party platform limitations.

10. Intellectual Property

The website, game, artwork, code, design, text, branding, and related materials are owned by Playloop or its licensors.

Purchasing the product gives you a limited, personal, non-exclusive, non-transferable right to access and play the purchased game.

You do not receive ownership of the game, code, artwork, brand, or underlying assets.

11. No Warranty

The product is provided on an "as is" and "as available" basis.

We do not guarantee that the product will be error-free, uninterrupted, compatible with every device, or meet every expectation.

To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory.

12. Limitation of Liability

To the maximum extent permitted by law, Playloop will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of access, loss of profits, or business interruption.

Our total liability for any claim related to the product will not exceed the amount you paid for the product.

13. Third-Party Services

The product may rely on third-party services such as hosting providers, payment processors, analytics tools, and browser technologies.

We are not responsible for the availability, actions, policies, or performance of third-party services.

14. Termination or Suspension

We may suspend or terminate access to the product if:

• You violate these Terms
• You misuse or abuse the product
• Payment is reversed, disputed, or found to be fraudulent
• We are required to do so by law or payment provider requirements

15. Changes to the Product

We may update, improve, modify, or discontinue parts of the product from time to time.

We may also update gameplay, visuals, pricing, features, or delivery methods.

16. Changes to These Terms

We may update these Terms from time to time. When we update them, we will revise the "Last updated" date at the top of this page.

Your continued use of the product after changes means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws applicable to Playloop, without regard to conflict of law rules.

Your use of the product may also be subject to other local, national, or international laws depending on your location.

18. Dispute Resolution

If you have a concern or dispute, you agree to first contact us and try to resolve the issue informally.

Email: hello@playloop.co

19. Contact Us

If you have any questions about these Terms, contact us at:

Email: hello@playloop.co